Shipping Policy

At Uni Style Shop, we’re committed to providing premium organic cotton babywear, luxurious bathrobes, and family essentials with the same care we put into our customer service. Below you’ll find all the details about our shipping and returns processes to ensure a seamless experience.

Shipping Information

We ship worldwide (excluding parts of Asia and remote areas) with the following options:

Please note: All orders typically take 1-2 business days to process before shipping. You’ll receive tracking information once your order is dispatched.

Returns & Exchanges

We want you to be completely satisfied with your Uni Style Shop purchase. If you’re not happy for any reason, we’re here to help.

Our Return Policy

• Returns and exchanges accepted within 15 days of receiving your order
• Items must be unused, in original condition with all tags attached
• Original packaging and proof of purchase required

How to Initiate a Return or Exchange

1. Contact us: Email [email protected] within 15 days of receipt with your order number and return details
2. Wait for approval: Our comfort specialists will review your request and send a Return Merchandise Authorization (RMA) number within 2 business days
3. Package items: Securely pack items in original packaging with all tags and include a copy of your order confirmation
4. Ship your return: Send to our returns center at:
   1409 Saint James Drive, Terre Hill, US 17581
   We recommend using a trackable shipping service as you are responsible for return shipping costs

Refund Process

Once we receive and inspect your return (typically within 5 business days):

• Credit/Debit Cards (Visa, MasterCard, JCB): Refunds processed to original payment method within 7-10 business days
• PayPal: Refunds processed to your PayPal account within 3-5 business days

Shipping fees are non-refundable. For exchanges, we’ll ship the new item once we receive your return.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email protected] with photos. We’ll arrange a replacement or refund at no additional cost.

International Returns

For our international customers:

• You’re responsible for return shipping costs and any applicable customs fees
• We recommend declaring packages as “Returned Goods” to avoid additional duties
• Refunds will be issued in the original currency of payment